Ordering
1. How do I place an order?
Placing an order with Zovima is quick and easy. Simply browse our website, choose the products you want to purchase, and add them to your shopping cart. When you’re ready to complete your order, proceed to the checkout page. Follow the prompts to enter your billing and shipping details, select a payment method, and finalize your purchase.
2. Can I make changes or cancel my order?
If you need to make changes or cancel your order, please contact our customer service team at [email protected] as soon as possible. While we will do our best to accommodate your request, please note that changes or cancellations may not be possible once the order has been processed.
3. How can I track my order?
Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Shipping
1. Where do you ship?
We only ship to the 48 contiguous United States.
2. How long does shipping take?
Once your order has been processed, you can expect to receive your shipment within 4-5 business days, depending on your location.
3. How much does shipping cost?
We offer free delivery on all orders to the 48 contiguous United States.
Return & Refund
1. What is your return policy?
We accept returns within 14 days of receipt. The item must be in its original condition and packaging. To initiate a return, please contact us at [email protected].
2. What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us at [email protected] immediately. We will work with you to resolve the issue, either by replacing the item or providing a refund.
We hope this information clarifies any questions you may have had. Should you require further assistance or have any other inquiries, please don’t hesitate to contact our customer service team. We’re here to help!